This office is responsible for information dissemination to stake holders projecting a positive image of the Directorate and handling matters related to mass media. Its key role is to prepare and ensure implementation of public relations plans and programs aimed at, projecting a positive image; sensitising, educating and popularising the Directorate's Programs. It is therefore responsible for dealing with media Houses.

This unit also works closely with the Resource Centre to achieve many outputs among others;

• Promote a positive relationship between the Organisation and the public, media both locally and internationally.
• Advise and sensitize the Management and staff on public relations matters.
• Carry out media/community monitoring and analysis to correct any wrong impression about the Directorate.
• Prepare media, press briefings, publications (including Journals, magazines).
• Inform and sensitize the public on the role and achievements of the Organization.
• Organize and carry out coverage of the Directorate's activities.
• Manage and ensure safety of communication.
• Package information for information, education and communication the general public and ensure its delivery in liaison with the technical departments.